New York Bankers Association

ABA Supervisor Certificate

16-week instructor-facilitated online course

An overview of critical supervisory skills, including hiring, performance management, coaching, rewards and recognition, corrective action, managing employee relations and managing change. Today’s supervisor must not only be proficient in bank specific areas but also needs to be confident in their approach to hiring and supervising staff.

ABA Online Overview | Course Start Dates | Enroll Online: Member  Non-Member | Print Registration Form

Price $750 NYBA or ABA Members/$950 Non-Members

Certificate:  Participants who successfully complete this course AND complete either Banking Fundamentals or Banking Basics Suite will receive the ABA Supervisor Certificate. 

Audience:  New and potential first level supervisors.

Learning Objectives:  After successfully completing the ABA Supervisor Certificate course, you will be able to:

  • Select the most qualified candidate for a job
  • Describe the importance of ethical practices in banking
  • Identify the major strategies for managing employee relations
  • Explain the need for employee corrective action and plan appropriate steps for corrective counseling
  • Explain the change process and what actions to take to manage change

The New York Bankers Association is a Local ABA Training Provider.

Questions: NYBA Professional Development at (212) 297-1679 or elegg@nyba.com.