New York Bankers Association

ABA Consumer Lending

16-week instructor-led online course

Course Description:  This up-to-date, insider’s view of consumer lending offers essential information about the regulations governing credit practices, and reviews loan processing, cross-selling, and collections.

ABA Online Overview | Course Start Dates | Enroll Online: Member  Non-Member | Print Registration Form
Easy Registration: Call 212-297-1679 or 212-297-1666 to enroll by phone.

Price $405 NYBA or ABA Members/$515 Non-Members
Textbook: Printed or eBook – $95 NYBA or ABA Members/$135 Non-Members
For printed text: shipping/handling fee and sales tax apply.
For eBook: $5 handling fee.
Length 16 Weeks
Course Credits ICB: 45 CLBB    ACE: See below
Required Software Technical Requirements
Textbook Consumer Lending, 7th Edition, ABA, 2013.  Course requires textbook. 

Classroom Training Textbooks
Purchase textbooks for in-bank or classroom training. 

Audience:   Entry-level consumer lenders, consumer credit personnel, and bank employees who need to understand consumer credit.

Learning Objectives:  After successfully completing this program, you will be able to:

  • Identify components of the consumer installment credit market
  • Describe various loan products
  • Trace the lending process
  • Apply credit math and loan pricing principles
  • Recognize variables that affect loan structure
  • Identify opportunities for cross-selling bank products

ACE College Credit Recommendation: In the lower division baccalaureate/associate degree category, 3 semester hours in Banking

Proctored Examination Required
This course requires proctored exams. You will need to identify a person from your institution who will proctor your exams during business hours, Monday – Friday between 9 a.m. and 5 p.m., Eastern USA Time. This person should be your Human Resources Training Manager, supervisor, or someone from the management team of your organization. Make sure to arrange your proctor well in advance of your exam date.

If you do not work with an institution, you will need to contact a university/college, library, or a testing center to request they proctor your exam. You will be asked to provide the telephone number of your proctor in case we need to reach that person for verification. A relative or friend cannot proctor an exam. All parties must abide by the ABA exam policy. There are no exceptions.​​​​​​​​​​

The New York Bankers Association is a Local ABA Training Provider.

Questions: NYBA Professional Development at (212) 297-1679 or