A comprehensive course focused on learning fundamental commercial credit concepts and the credit decision-making process.

Brochure / Registration   PDF

The credit risk environment has dramatically changed in 2020 due to the impact of the pandemic and localized social unrest. Understanding how the terrain has changed is critical to both your bank and your clients. This course has been updated to bring forth discussions on the new credit risk reality, as well as what to look for within specific industries and in managing your bank's overall credit portfolio. 

NYBA designed the Making the Commercial Credit Decision curriculum in partnership with Stevens Risk Management, LLC, to build skills, increase confidence and enhance the awareness and application of commercial financial and credit analysis tools. The content delivered over this four-day course gives your bank the opportunity to promote from within, build a credit team that understands your unique mission and culture, and empower your team with tactics for more constructive conversations with business clients.

This learning experience includes the ABA eLearning course, Fundamentals of Small Business Banking, to cover basic small business concepts. Live sessions are highly interactive and include exercises and case studies to apply and reinforce all concepts. Evening work outside of the virtual classroom is required.

  • Understand why Credit is so important to the success of your organization
  • Increase Efficiency/Effectiveness Using Analytical Tools
  • Enhance Communication & Information Management Skills
  • Reinforce with Practical Applications
  • Provide Resources related to functions of Credit Risk Management
  • Identify Bank Risk Management Issues and Marketplace Factors
  • Address the Bank’s Commercial Credit Role

The full curriculum is included in the course brochure, along with more information about the instructor.


  • Credit analysts
  • New commercial lenders (up to 5 years’ experience)
  • Small business relationship officers
  • Branch managers
  • Leaders seeking a deeper understanding of commercial credit


$1,750 – Bank Member Rate | $1,950 - Non-member Rate

Covers the full instructor-led course, program materials, ABA eLearning pre-course session, plus additional resources. Optional courses for foundational knowledge are offered at economical rates (more information is provided in the course brochure).

Please Note: Class assignments each evening should take no more than 45-60 minutes to complete. The virtual course will be delivered using Zoom meetings. Access links are provided by NYBA the week prior to the start date, along with download instructions for course materials. We encourage you to test your technology ahead of time, and the instructor recommends printing select worksheets. Please plan accordingly and contact NYBA should you require further assistance.


Since 2007 NYBA has built this custom curriculum on the premise that learning is most successful when it takes place within a live virtual classroom and beyond. Prerequisite courses prepare you for the course content, group work and individual course assignments help reinforce what you are learning, course resources and materials are valuable reference tools, and supplemental courses are offered to further expand your expertise in the subject matter.

Course participants are required to seek the support of a mentor to foster knowledge sharing that benefits your bank’s bottom line. Shortly after course completion, mentors and mentees should meet to discuss how the curriculum can be applied to your bank’s internal policies and procedures. Registrants can also sign up for the optional foundational ABA eLearning courses using the registration form.

Please return the completed registration form to education@nyba.com and contact us with any questions.

Note: course registration is limited. NYBA traditionally offers this program twice a year. If the upcoming dates and schedule do not work but you have interest in this course, please contact us. 


I learned a lot and feel that I will be a better banker after this course.”

“A very insightful class. I am excited to go back to work.”

“I really enjoyed the level and depth of the material we covered. And, I loved the fact that he challenges the “status quo” in terms of thinking about credit.”

“The course was an eye opener as to what my job really is compared to what I have been doing.”

“One of the takeaways was that we are not paid to make loans, but to manage risk. This course taught me how to look beyond the numbers and understand the loan request as a credit risk decision.”

Questions: NYBA Professional Development at (212) 297-1672 or education@nyba.com.