Vendor Site Visits: Beyond the Welcome Mat

Other Vendor Management courses through Compliance Education Institute

Web-based ... On demand

Going on a vendor site visit could either be a waste of time and money or it could be extremely beneficial if it is planned properly and goals are set. However, without advance planning and knowing what to ask and look for, you’re at the mercy of the vendor’s agenda which does not always match yours.


Vendor Site Visits: Beyond the Welcome Mat begins with the planning and preparation stages so that you set an agenda for yourself in order to come away with the information you need to make intelligent business decisions about the vendor relationship.

This course then continues with observations you should be making before you even set foot in the vendor’s facility and questions that you should be asking once you arrive. The course even dives into the “intangibles” that you should develop a feel for about the vendor’s staff and their interactions with one another.

The Site Visit ScoreCard examines 14 functional areas and provides more than 360 questions to choose from depending upon the type of vendor you visit and the goals that you set in the planning stage. Each functional area is scored and rated against your own risk tolerance and then they all roll up into an overall score and vendor rating.

Time Required: 60 minutes

Cost: $499 per enrollment, a single registration allows for unlimited number of listeners

You Will Receive: Vendor Site Visit ScoreCard, Site Visit Planning Worksheet, Workbook

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Vendor management staff, IT staff, COO, CIO, and compliance and risk staff.


  • Facility Access
  • HR & Staffing
  • Technical Access Controls
  • Path and Change Management
  • Security Policy
  • Incident Response
  • Hosted Application Controls
  • Corporate Structure and Strategy
  • Physical and Environmental Controls
  • Network Security
  • Data Management
  • Software Development Life Cycle
  • Business Resilience
  • 4th Party Management


R.I.S.C. Associates/Compliance Education Institute (CEI) – CEI is the education division of RISC Associates, a leading regulatory compliance consultancy with deep expertise in GLBA 501(b). Leveraging its more than 30 years of banking, compliance and information security expertise and field experience, RISC has put together a series of educational courses offered through its CEI division to help bankers better prepare for the compliance issues that they deal with on a daily basis.

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Questions: NYBA Professional Development at (212) 297-1679 or