Online Communications Suite
ABA SELF-PACED ONLINE TRAINING
This suite of two courses explores creating appropriate social media posts in a business environment. Completing this suite provides tips on social media etiquette. Concise, impactful lessons can be applied on the job immediately.
Approximately 10 minutes.
(Only available as a suite)
- Effective Social Media Communication
Guides you through the types of individual and public social media posts that are appropriate and inappropriate.
- Social Media Etiquette
Guides you through the rules of social media etiquette. Learn what your postings should and should not say. Compose business-appropriate social media communication.
For Professional Skills. Branch and administrative office staff, call center staff, tellers, new hires, and anyone who may interact with customers.
This suite applies to the following ABA Certificates
The New York Bankers Association is a Local ABA Training Provider.
- Bank Teller Certificate
- Customer Service Representative Certificate
- Personal Banker Certificate
- Supervisor/Team Leader Certificate
- Universal Banker Certificate
NYBA Professional Development at (212) 297-1679