Managing Change


Guides you through positively mitigating the effects of change on individuals and workgroups. Pinpoint reaction types and develop insight into the reasons for resistance towards change. Discover ways to leverage employee feedback and ideas for successfully managing change.

Audience: Any employee who is leading a group in a changing environment.

Duration: Approximately 15 minutes

Learning Objectives:

  • Identify the seven effects of change
  • Describe the possible reactions to change
  • Use the three-step process to communicate change and get buy-in

Related Training: Leadership in Action Suite

This course applies to the following certificates:

The New York Bankers Association is a Local ABA Training Provider.

NYBA Professional Development at (212) 297-1679 or
Enroll Online
Member $55 
Non-Member $75

Suite Savings!
This course is also available as part of the Leadership in Action Suite.

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To license this course for multiple learners, contact NYBA Professional Development.