ABA SELF-PACED ONLINE TRAINING
Guides you through positively mitigating the effects of change on individuals and workgroups. Pinpoint reaction types and develop insight into the reasons for resistance towards change. Discover ways to leverage employee feedback and ideas for successfully managing change.
Any employee who is leading a group in a changing environment.
Approximately 15 minutes
Related Training: Leadership in Action Suite
- Identify the seven effects of change
- Describe the possible reactions to change
- Use the three-step process to communicate change and get buy-in
This course applies to the following certificates:
The New York Bankers Association is a Local ABA Training Provider.
NYBA Professional Development at (212) 297-1679