Deposit Products and Services for Small Businesses


Gain an understanding of general banking needs of business customers. The course covers common deposit and non-credit products and their benefits to the small business client. Special emphasis is placed on connecting banking needs with the lifecycle of the business.
Audience: Bank personnel who are new to the small business market and who are responsible for providing services to small business customers.

Learning Objectives:

  • Define the small business market and identify the banking needs of small business customers
  • Explain the importance of small business customers to banks
  • Describe the features and benefits of business products and services
  • Identify the life stages of a small business and the products and services that target their needs

This course applies to the Small Business Banker Certificate.

ABA Certifications: 0.75 CLBB

The New York Bankers Association is a Local ABA Training Provider.

NYBA Professional Development at (212) 297-1679 or
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Member $95
Non-Member $130

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To license this course for multiple learners, contact NYBA Professional Development.