Deposit Products and Services for Small Businesses
ABA SELF-PACED ONLINE TRAINING
Gain an understanding of general banking needs of business customers. The course covers common deposit and non-credit products and their benefits to the small business client. Special emphasis is placed on connecting banking needs with the lifecycle of the business.
Bank personnel who are new to the small business market and who are responsible for providing services to small business customers.
- Define the small business market and identify the banking needs of small business customers
- Explain the importance of small business customers to banks
- Describe the features and benefits of business products and services
- Identify the life stages of a small business and the products and services that target their needs
This course applies to the Small Business Banker Certificate.
The New York Bankers Association is a Local ABA Training Provider.
NYBA Professional Development at (212) 297-1679