Community Bank Suites
ABA SELF-PACED ONLINE TRAINING

Community banks face increasing competition from nontraditional sources, a changing branch model, increased consolidation and staffing challenges. And, making every customer interaction count is imperative to your bottom line.

To meet these challenges—and to help you attract and retain talent--we’ve curated our online training catalog into course bundles that are cost-effective, flexible and get straight to the heart of what community banks and bankers need to stay competitive.


Community Bank Suite – Onboarding Basics:
Member Price: $295

  • This suite of courses includes lessons on relationship building and sales planning, with topics including client portfolio management, creating sales portfolios, relationship sales and consultative selling.

Community Bank Suite – Foundational Skills:
Member Price: $235

  • This training bundle groups courses by communication and frontline skills. Communication topics include effective listening and body language. The teller basics suite covers cash handling, customer service, bank security and more.

Community Bank Suite – Sales Skills:
Member Price: $95

  • This suite of courses includes lessons on relationship building and sales planning, with topics including client portfolio management, creating sales portfolios, relationship sales and consultative selling.

Community Bank Suite – Management Skills:
Member Price: $260

  • Designed for rising leaders, this training bundle covers presentation skills and leadership in action and includes courses on change management, presentation skills, team building and virtual presentations.


The New York Bankers Association is a Local ABA Training Provider.

Questions:
NYBA Professional Development at (212) 297-1679 or education@nyba.com.
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To license this course for multiple learners, contact NYBA Professional Development.