ABA Customer Service Representative Certificate

ABA SELF-PACED ONLINE TRAINING

Develop the key skills essential to successful customer service and relationship-building. Gain a broad understanding of bank products to be able to better cross-sell products and services. Learn ways to cultivate relationships with customers and discover tactics for responding to customer needs. Become better able to successfully resolve customer problems and objections.

By completing the ABA Customer Service Representative Certificate curriculum, you’ll strengthen your ability to provide a quality customer service experience.

Required Courses:

The estimated time to complete these courses is approximately 10.5 hours. Students have access to the curriculum for 1 year from date of purchase.

The New York Bankers Association is a Local ABA Training Provider.

Questions:
NYBA Professional Development at (212) 297-1679 or education@nyba.com.
Enroll Online
Member $795
Non-Member $995


Full Course List

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To license this course for multiple learners, contact NYBA Professional Development.