Electronic Funds Transfer (Reg E) for Compliance Professionals


Covers the fundamental requirements of the Electronic Funds Transfer Act (EFTA) and Regulation E with examples of dispute resolution application and checklists.


  • Describe the disclosures required by Regulation E and the penalties, and violations for non-compliance
  • Define electronic funds transfer error resolution
  • Explain how to handle inquiries about customer liability
  • Explain the Regulation E rules pertaining to debit cards and ATM overdraft fees, and fee restrictions and expiration dates on gift cards
  • Identify the transactions and disclosure requirements covered under the foreign remittance rules
  • Identify the considerations for a vendor handling a bank’s digital channels

Audience:  Compliance and risk management professionals including compliance managers, officers, and other team members whose primary role is within the compliance function at their financial institution; bank examiners, bank regulators, and auditors.

ABA Certifications: 1.5 CRCM, CFSSP, CAFP

Your Instructor: Patti Blenden, President and Founder Financial Solutions, Inc.

Patti is frequently a featured speaker at national and state compliance seminars, schools, and conferences as well as a published compliance resource. Patti has been a frequent presenter for American Bankers Association and serves as a faculty member of its prestigious Stonier Graduate School of Banking and its National, Intermediate, and Graduate Compliance Schools.

Related Training: ABA Certificate in Deposit Compliance

The New York Bankers Association is a Local ABA Training Provider.

NYBA Professional Development at (212) 297-1679 or education@nyba.com.
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Member $275
Non-Member $375

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