AIB Diplomas & Certificates 

 

AIB BANK TELLER CERTIFICATE CURRICULUM

Delivery Method:
Self-paced online -  ABA eLearning  

Price: $595 members; $795 non-members 
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This price includes all self-paced online courses listed below.  The AIB Bank Teller Certificate is also available at discounted prices under an annual license.  Call or email for details.

Course Description: 
The curriculum for the AIB Bank Teller Certificate is centered on Today's Teller, which addresses the critical technical skills of the position. In addition to cashing checks and accepting savings deposits and withdrawals, tellers may have to perform specialized duties, such as accepting loan, credit, utility and other payments. Tellers are responsible for maintaining accurate records of all transactions and for preparing daily settlements of teller cash and proof transactions.

In addition to handling money well, effective tellers must be service-oriented and work effectively with the public as well as with co-workers. The remaining courses in the Certificate address practical knowledge and applied skills in banking, regulatory compliance for tellers, and customer service and sales.

All courses below must be successfully completed in order to earn the AIB Bank Teller Certificate.
? Banking Today
?   Business Etiquette
?   Dealing Effectively with Co-Workers
?   Effective Referrals
?   Ethical Issues for Bankers
?   Introduction to Relationship Selling
?   Regulatory Compliance for Bank Tellers
?   Revitalizing Customer Service
?   Today's Teller: Developing Basic Skills

The AIB Bank Teller Certificate meets the pre-certification education requirements for the Certified Bank Teller (CBT) designation through the Institute of Certified Bankers (ICB).

Credit: 
AIB:  3.75

Questions?  Contact elegg@nyba.com or call 212-297-1679.

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