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AIB BANK TELLER CERTIFICATE CURRICULUM
Delivery Method:
Self-paced online - ABA
eLearning
Price: $595 members; $795 non-members ENROLL NOW
This price includes 21
self-paced online courses. Discounts are available for 10 or more
enrollments.
Course Description: The curriculum for the AIB Bank Teller Certificate
is centered on Teller Training Essentials, which addresses the
critical technical skills of the position. In addition to cashing checks
and accepting savings deposits and withdrawals, tellers may have to perform
specialized duties, such as accepting loan, credit, utility and other
payments. Tellers are responsible for maintaining accurate records of all
transactions and for preparing daily settlements of teller cash and proof
transactions.
In addition to handling money well, effective tellers must be
service-oriented and work effectively with the public as well as with
co-workers. The remaining courses in the Certificate address practical
knowledge and applied skills in banking, regulatory compliance for tellers,
and customer service and sales.
All 21 courses below must be successfully completed in order to earn the AIB
Bank Teller Certificate.
? Banking
Today
? Business
Etiquette
? Dealing
Effectively with Co-Workers
? Effective
Referrals
? Ethical
Issues for Bankers
? Introduction
to Relationship Selling
? Regulatory Compliance for Bank Tellers
? Revitalizing
Customer Service
? Teller
Training Essentials
¡ All About Checks
¡ All About Deposits
¡ Balancing
¡
Bank Robbery
¡
Check Cashing Process
¡
Counting Money
¡ Currency
and Coins
¡ Endorsements
¡ Fraud
¡ Importance
of Identification
¡ Payment
Processing
¡ Savings
Withdrawals
¡ Your
Role as a Teller
The AIB Bank Teller Certificate meets the pre-certification education
requirements for the Certified Bank Teller (CBT) designation through the
Institute of Certified Bankers (ICB).
Credit: AIB: 3.75
Questions? Contact elegg@nyba.com or call 212-297-1679.
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