Education & Meetings [ABA eLearning Courses] - NYBA


ABA eLearning: Self-Paced Online Courses

Course Demos Log in to ABA eLearning More About the ABA LMS AIB Overview

ABOUT ABA eLEARNING: ABA eLearning offers a library of self-paced online courses in retail banking, small business, personal trust, compliance, management development and computer skills. See below for a list of courses.

Course features include: highly interactive and engaging training; anytime, anywhere, 24/7 course access; skill-based courses with immediate applicability; final assessments in all courses to measure learning; easy registration and access to transcripts; credit towards AIB Certificates and Diplomas.

Where to Begin? The best way to learn more about ABA eLearning is to browse for training by job role, topic or continuing education credits. To start, just click on the link below.
Returning user? Click on the link and enter your username and password.
Log in to ABA eLearning

Course Demos:
Click here to experience short sections of sample courses
.

ELearning Curricula
Trust & Wealth Management
Small Business

§ Remember: Self-paced courses allow you to begin as soon as you register and to proceed entirely at your own pace. For registration assistance, call (212) 297-1679.

Take advantage of significant cost savings with a one year license for a single course, a selection of courses or the entire Banking Basics Catalog. Call Elisa Legg at 212-297-1679 or email elegg@nyba.com for details.

Course Catalog- Banking Basics
AIB Certificate Courses - click links for course descriptions and pricing
Bank Service Provider Certificate Curriculum	Personal Banking Certificate Curriculum
Bank Teller Certificate Curriculum	Small Business Banking Certificate Curriculum
Call Center Representative Certificate Curriculum	Supervisor Certificate Curriculum
Customer Service Representative Certificate Curriculum	Team Leader Certificate Curriculum
Basic Banking Knowledge - click links for course descriptions and pricing
Banking Today
Fundamental Business Skills - click links for course descriptions and pricing
Business Etiquette	Meetings That Work
Dealing Effectively with Co-workers	Presentation Skills
Ethical Issues for Bankers	Telephone Etiquette
Managing Time at Work	Writing Bank Correspondence
Management and Leadership - click links for course descriptions and pricing
Coaching for Success	Managing Employee Relations
Corrective Action	Performance Management
Hiring the Best	Project Management Fundamentals**
Improving Productivity	Rewards and Recognition
Managing Change	**course not included in Banking Basics Catalog license
Retail Banking Fundamentals - click links for course descriptions and pricing
Consumer Credit Products	Referring Mutual Funds & Securities Customers
Fundamentals of Consumer Lending	Referring Trust Customers
Introduction to IRAs	Revitalizing Customer Service
Personal Tax Return Analysis	Robbery and Bank Security
Qualifying Mortgage Prospects	Today's Teller: Developing Basic Skills
Referring Insurance & Annuities Customers	Understanding Bank Products
Retail Banking Sales Skills - click links for course descriptions and pricing
Building and Retaining Customer Relationships	Introduction to Relationship Selling
Cross-selling Deposit Products	Sales Coaching in the Bank
Effective Referrals	Successful Sales Campaigns
Event Based Selling	Teleconsulting
Small Business Banking Fundamentals - click links for course descriptions and pricing
Credit Products for Small Businesses	Overview of Financial Statements
Deposit Products for Small Businesses	Retirement Products for Small Businesses
Fundamentals of Small Business Banking	Small Business Borrowing
Introduction to Analyzing Financial Statements
Small Business Banking Sales Skills - click links for course descriptions and pricing
Calling on Small Business Customers
Relationship Selling to Small Business Customers
Servicing and Growing Small Business Relationships
Course Catalog - Other Categories
Wealth Management and Trust - click links for course descriptions and pricing
Case Studies/Assessments
ABA Case Study for Wealth Advisors: The Corporate Executive
Personal Trust Curriculum Level 1
Introduction to Trust Administration
Introduction to Estate Planning
Introduction to Investment Management
Personal Trust Curriculum Level 2
Discretionary Distributions	Fiduciary Law
Estate Planning Overview	Investments I
Estate Planning for Marital Deduction	Managing Trust Accounts
Federal Estate and Gift Taxes	Retirement Planning
Fiduciary Income Taxes
Personal Trust Curriculum Level 3
Estate Planning for Charitable Giving	Financial Planning Skills
Estate Planning for Lifetime Gifts	Generation Skipping Transfer Tax
Estate Planning for the Business Owner	Investments II
Estate Planning Final Case Study	Life Insurance and Annuities
Private Banking - click links for course descriptions and pricing
Asset Allocation - An Introduction	Private Banking & Wealth Management - An Introduction
Asset Classes (Part I)	Private Banking & Wealth Management - Financial Planning
Asset Classes (Part II)	Private Banking & Wealth Management - Overview of Investing
Mutual Funds - An Introduction	Private Banking & Wealth Management - Relationship Management
Mutual Funds - Investing	Private Banking & Wealth Management - Techniques of Investing
Regulatory Compliance - click links for course descriptions and pricing
Americans with Disabilities Act (ADA)	Regulatory Compliance for Call Center Representatives
Bank Bribery Act	Regulatory Compliance for Consumer Lenders
Bank Protection Act	Regulatory Compliance for Customer Service Reps
Bank Secrecy Act	Regulatory Compliance for Personal Bankers
Bank Secrecy Act for Lenders	Regulatory Compliance for Bank Tellers
Bank Secrecy Act for Tellers	Reserve Requirements (Reg D) for Depository Institutions
Community Reinvestment Act (CRA)	Serving Your Military Customer
Completing the Currency Transaction Report	Sexual Harassment in the Workplace
Credit Card: The New Rules	Sexual Harassment in Workplace for Mgrs
Credit Practices Rule	Truth in Lending Act -- Reg Z Overview NEW
Deposit-Related Regulations for Consumer Lenders	Reg Z Adjustable Rate Mortgages NEW
Electronic Fund Transfer Act -- Reg E	Reg Z Advertising NEW
Equal Credit Opportunity Act -- Reg B	Reg Z Credit Cards NEW
Expedited Funds Availability Act -- Reg CC	Reg Z Private Higher Education Loans NEW
Extending Credit to Bank Insiders -- Reg O	Reg Z HOEPA (Sect.32) Loans and Higher-Priced Mortgage Loans NEW
Fair Credit Reporting Act (FCRA)	Reg Z HELOCs (Open-End Credit) NEW
Fair Housing Act	Reg Z Installment and Home Equity Loans (Closed-End Credit) NEW
Fair Lending	Reg Z Mortgages (Closed-End Credit) NEW
FDIC Insurance Coverage	Reg Z Non Home Secured (Open-End Credit) NEW
Flood Disaster Protection Act	Reg Z Reverse Mortgages Release NEW 3/31/2011
Home Mortgage Disclosure Act (HMDA)	Reg Z Right of Rescission NEW
Information Security and Red Flags	Truth in Savings Act -- Reg DD
Office of Foreign Assets Control (OFAC)	Unlawful Internet Gambling Enforcement Act
Privacy for Customer Contact Personnel	USA PATRIOT Act
Real Estate Settlement Procedures Act (RESPA)
Microsoft Office Courses - click links for course descriptions and pricing
Microsoft Office 2007	Microsoft Office 2003
Microsoft Access 2007: Level 1	Microsoft Access 2003: Level 1
Microsoft Access 2007: Level 2	Microsoft Access 2003: Level 2
Microsoft Excel 2007: Level 1	Microsoft Access 2003: Advanced
Microsoft Excel 2007: Level 2	Microsoft Excel 2003: Level 1
Microsoft Excel 2007: Level 3	Microsoft Excel 2003: Level 2
Microsoft Outlook 2007: Level 1	Microsoft Excel 2003: Advanced
Microsoft Outlook 2007: Level 2	Microsoft Outlook 2003: Introduction
Microsoft Outlook 2007: Level 3	Microsoft Outlook 2003: Advanced
Microsoft PowerPoint 2007: Level 1	Microsoft PowerPoint 2003: Introduction
Microsoft PowerPoint 2007: Level 2	Microsoft PowerPoint 2003: Advanced
Microsoft Word 2007: Level 1	Microsoft Word 2003: Level 1
Microsoft Word 2007: Level 2	Microsoft Word 2003: Level 2
Microsoft Word 2007: Advanced	Microsoft Word 2003: Advanced

Questions: Call Elisa R. Legg at (212) 297-1679 or e-mail elegg@nyba.com.

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