Education & Meetings [ABA eLearning Courses] - NYBA


ABA eLearning: Self-Paced Online Courses

Course Demos Log in to ABA eLearning More About the ABA LMS AIB Overview

ABOUT ABA eLEARNING: ABA eLearning offers a library of self-paced online courses in retail banking, small business, personal trust, compliance, management development and computer skills. See below for a list of courses.

Course features include: highly interactive and engaging training; anytime, anywhere, 24/7 course access; skill-based courses with immediate applicability; final assessments in all courses to measure learning; easy registration and access to transcripts; credit towards AIB Certificates and Diplomas.

Where to Begin? The best way to learn more about ABA eLearning is to register and log in. If you are a new visitor, click on the link to set-up your free username and password. Returning user? Just click on the link and enter your username and password.
Log in to ABA eLearning

Course Demos:
Click here to experience short sections of sample courses
.

ELearning Curricula
Trust & Wealth Management
Small Business

§ Remember: Self-paced courses allow you to begin as soon as you register and to proceed entirely at your own pace. For registration assistance, call Elisa Legg at (212) 297-1679. Please call to discuss volume pricing discounts.

Course Catalog
AIB Certificate Courses - click links for course descriptions and pricing
Bank Service Provider Certificate Curriculum	Small Business Banking Certificate Curriculum
Bank Teller Certificate Curriculum	Supervisor Certificate Curriculum
Call Center Representative Certificate Curriculum	Team Leader Certificate Curriculum
Customer Service Representative Certificate Curriculum
Basic Banking Knowledge - click links for course descriptions and pricing
Banking Today
Fundamental Business Skills - click links for course descriptions and pricing
Business Etiquette	Meetings That Work
Dealing Effectively with Co-workers	Presentation Skills
Ethical Issues for Bankers	Telephone Etiquette
Managing Time at Work	Writing Bank Correspondence
Management and Leadership - click links for course descriptions and pricing
Coaching for Success	Managing Employee Relations
Corrective Action	Performance Management
Hiring the Best	Project Management Fundamentals
Improving Productivity	Rewards and Recognition
Managing Change
Microsoft Office Courses - click links for course descriptions and pricing
Microsoft Office 2007 NEW	Microsoft Office 2003
Microsoft Access 2007: Level 1	Microsoft Access 2003: Level 1
Microsoft Access 2007: Level 2	Microsoft Access 2003: Level 2
Microsoft Excel 2007: Level 1	Microsoft Access 2003: Advanced
Microsoft Excel 2007: Level 2	Microsoft Excel 2003: Level 1
Microsoft Excel 2007: Level 3	Microsoft Excel 2003: Level 2
Microsoft Outlook 2007: Level 1	Microsoft Excel 2003: Advanced
Microsoft Outlook 2007: Level 2	Microsoft Outlook 2003: Introduction
Microsoft Outlook 2007: Level 3	Microsoft Outlook 2003: Advanced
Microsoft PowerPoint 2007: Level 1	Microsoft PowerPoint 2003: Introduction
Microsoft PowerPoint 2007: Level 2	Microsoft PowerPoint 2003: Advanced
Microsoft Word 2007: Level 1	Microsoft Word 2003: Level 1
Microsoft Word 2007: Level 2	Microsoft Word 2003: Level 2
Microsoft Word 2007: Advanced	Microsoft Word 2003: Advanced
Regulatory Compliance - click links for course descriptions and pricing
Americans with Disabilities Act (ADA)	FDIC Deposit Insurance
Bank Bribery Act	Flood Disaster Protection Act
Bank Protection Act	Home Mortgage Disclosure Act (HMDA)
Bank Secrecy Act	Information Security and Red Flags
Bank Secrecy Act for Tellers	Office of Foreign Assets Control (OFAC)
Community Reinvestment Act (CRA)	Privacy for Customer Contact Personnel
Completing the Currency Transaction Report	Real Estate Settlement Procedures Act (RESPA)
Credit Practices Rule for Consumer Lenders	Regulatory Compliance for Call Center Representatives
Deposit-Related Regulations for Consumer Lenders -	Regulatory Compliance for Consumer Lenders
Electronic Fund Transfer Act -- Reg E	Regulatory Compliance for Customer Service Reps
EFT Act for Call Center Representatives & Personal Bankers	Regulatory Compliance for Personal Bankers
EFT Act for Customer Service Representatives	Regulatory Compliance for Bank Tellers
EFT Act for Tellers	Reserve Requirements (Reg D) for Depository Institutions
Equal Credit Opportunity Act -- Reg B	Serving Your Military Customer
Expedited Funds Availability Act -- Reg CC	Sexual Harassment in the Workplace
Extending Credit to Bank Insiders -- Reg O	Sexual Harassment in Workplace for Mgrs
Fair Credit Reporting Act (FCRA)	Truth in Lending Act -- Reg Z
Fair Housing Act	Truth in Savings Act -- Reg DD
Fair Lending	USA PATRIOT Act -
Retail Banking Fundamentals - click links for course descriptions and pricing
Business of Bankcard Overview	Referring Insurance & Annuities Customers
Consumer Credit Products	Referring Mutual Funds & Securities Customers
Fundamentals of Consumer Lending	Referring Trust Customers
Fundamentals of Mortgage Lending	Revitalizing Customer Service
Introduction to Financial Planning Products	Teller Training Essentials - 13 modules
Introduction to IRAs	Understanding Bank Products
Personal Tax Return Analysis	Understanding Financial Planning
Retail Banking Sales Skills - click links for course descriptions and pricing
Building and Retaining Customer Relationships	Profiling Mortgage Prospects
Cross-selling Deposit Products	Sales Coaching in the Bank
Effective Referrals	Successful Sales Campaigns
Event Based Selling	Teleconsulting
Introduction to Relationship Selling
Small Business Banking Fundamentals - click links for course descriptions and pricing
Credit Products for Small Businesses	Overview of Financial Statements
Deposit Products for Small Businesses	Retirement Products for Small Businesses
Fundamentals of Small Business Banking	Small Business Borrowing
Introduction to Analyzing Financial Statements
Small Business Banking Sales Skills - click links for course descriptions and pricing
Calling on Small Business Customers -
Relationship Selling to Small Business Customers -
Servicing and Growing Small Business Relationships -
Wealth Management and Trust - click links for course descriptions and pricing
Case Studies/Assessments
ABA Case Study for Wealth Advisors: The Corporate Executive
Personal Trust Curriculum Level 1
Introduction to Trust Administration
Introduction to Estate Planning -
Introduction to Investment Management
Personal Trust Curriculum Level 2
Discretionary Distributions	Fiduciary Law
Estate Planning Overview	Investments I
Estate Planning for Marital Deduction	Managing Trust Accounts
Federal Estate and Gift Taxes	Retirement Planning
Fiduciary Income Taxes
Personal Trust Curriculum Level 3
Estate Planning for Charitable Giving	Financial Planning Skills
Estate Planning for Lifetime Gifts	Generation Skipping Transfer Tax
Estate Planning for the Business Owner	Investments II
Estate Planning Final Case Study	Life Insurance and Annuities

Questions: Call Elisa R. Legg at (212) 297-1679 or e-mail elegg@nyba.com.

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