Course Demos   Log Into ABA eLearning   AIB Overview   AIB Online Courses   AIB Textbooks FUNDAMENTALS OF SMALL BUSINESS BANKING Delivery Options: This course may be delivered in the classroom or online: Self-paced online course - ABA eLearning (length: 2.25 hours) Price: $95 members; $130 non-members   Print Registration Form     Enroll Online This course is also available at discounted prices under an annual license.  A Learning Extension is available for this course. Call or email for details. Participant's Handbook and Trainer's Guide - Tools for in-house training Handbook:  Catalog #3004619; $47.25 member; $73.50 non-member Trainer's Guide:  Catalog #3004620; $95 member; $135 non-member Publication Order Form Please note:  Fundamentals of Small Business Banking is printed on demand as ordered.  The Handbook and Trainer's Guide may not be returned. Course Description:  This course provides students with the knowledge and skills to interact successfully with small business customers. It defines and explores core business terminology such as business legal structures, business types (industry sectors), operating cycles, and business life cycles will be defined and explored. The course also examines business cycles and how they drive the need for bank products and services. Audience:  Bank personnel who have had limited exposure to the small business market but are responsible for servicing or selling to small business customers. Learning Objectives:  After completing this course, students will be able to: ·         Identify common characteristics of the small business market ·         Describe the different business legal structures ·         Describe the most common small business types ·         Identify four general financial needs ·         Explain how operating cycles drive needs for bank products and services ·         Describe the life stages of a small business Course Credit:  AIB credit -  0.25; ICB credit: 2.75 - CCSR, CPB For further information, please call NYBA Professional Development at 212-297-1679 or elegg@nyba.com. The New York Bankers Association is a Local ABA Training Provider.