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FUNDAMENTALS OF SMALL BUSINESS BANKING
Delivery Options: This course can be delivered in the classroom and
is also a self-paced online course:
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ABA eLearning Self-paced online course
Price: $95 members; $130 non-members ENROLL NOW
(Discounts for multiple enrollments are
available.)
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Participant's
Handbook and Trainer's Guide -
Tools for in-house training
Handbook: Catalog #3004619
$47.25 member; $73.50 non-member
Trainer's Guide: Catalog #3004620
$95 member; $135 non-member
Publication
Order Form
Please note: Fundamentals of Small Business Banking is printed on demand as ordered. The Handbook
and Trainer's Guide may not be returned.
Course Description: This course provides students with the knowledge
and skills to interact successfully with small business customers. It defines
and explores core business terminology such as business legal structures,
business types (industry sectors), operating cycles, and business life
cycles will be defined and explored. The course also examines business cycles and how they drive the need for bank products
and services.
Audience: Bank personnel who have had limited exposure to
the small business market but are responsible for servicing or selling to
small business customers.
Learning Objectives:
After completing this course,
students will be able to:
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Identify
common characteristics of the small business market
·
Describe the
different business legal structures
·
Describe the
most common small business types
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Identify
four general financial needs
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Explain how
operating cycles drive needs for bank products and services
·
Describe the
life stages of a small business
Course Credit: AIB credit - 0.25
For further information, please call NYBA Professional Development at
212-297-1679 or elegg@nyba.com.
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