Deposit Products and Services for Small Businesses

AIB DEPOSIT PRODUCTS AND SERVICES FOR SMALL BUSINESSES

Course Description: 
Deposit Products and Services for Small Businesses will provide students with an understanding of general banking needs. The course will discuss common deposit and non-credit products by focusing on the benefits to the small business customer. Special emphasis will be placed on connecting the needs of different bank products with the life cycle of the business.

Audience:  Bank personnel who are new to the small business market and who are responsible for providing services to small business customers.

Learning Objectives:  After completing this course, students will be able to:

  • Define the small business market and identify the banking needs of small business customers

  • Explain the importance of small business customers to banks

  • Describe the features and benefits of business products and services

  • Compare and contrast features and benefits for the products and services available to small businesses

  • Identify the life stages of a small business and the products and services that target their needs

Course Credits:  AIB credits -  0; CEU credits -  2.5

Delivery Options:  This course is available in the following formats:

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