AIB - CREDIT PRODUCTS FOR SMALL
BUSINESSES
Course Description:
This course teaches students how to recognize the
factors that drive the need for small business credit products, the
primary credit products used by small businesses and how to match
credit products to client needs. Students will learn techniques for
communicating the credit decision effectively and the Federal laws
relating to small business credit products.
Audience:
Bank personnel responsible for selling credit products
to the small business customer and/or responsible for identifying
sales opportunities and referring small business lending prospects to
the appropriate bank contacts.
Learning Objectives:
After completing this course, students will be able
to:
-
Describe characteristics of the small business
market
-
Explain how business cycles drive the need for
credit
-
Identify borrowing causes, loan purposes and
repayment sources
-
Describe features and benefits of small business
credit products.
-
Match small business credit products to client needs
-
Communicate approvals, counter-offers and declines
effectively
-
Describe the purpose of federal laws relating to
business credit products and actions to take to help ensure
compliance
Prerequisites:
None, although familiarity with your financial
institution's small business credit products would be advisable.
Course Credits:
AIB credits: 0.5; CEU credits: 0.5
Delivery Methods:
This course is available in the following formats:
