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Robbery and Bank Security

Self-paced online course - ABA eLearning  (length:45 minutes)
Price: $95 members; $130 non-members 
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This course is also available at discounted prices under an annual license.  Call or email for details.

Course Description:  Robbery and Bank Security provides the tools needed to handle the most common security situations - an essential part of every bank employee's job.  In the course, students will learn the appropriate behavior for a robbery situation and how to respond to bomb and kidnapping threats, and fire.  Students are presented with some typical behaviors of con artists and given guidelines to follow if they suspect a potential con artist or financial scam.  It also reviews daily bank security routines to ensure their own physical safety, as well as the safety of coworkers and customers.  The course concludes with a discussion about the personal responsibility of a teller to practice ethical behavior. 

Audience:  Bank personnel in a retail branch environment.

Learning Objectives:  After completing this course, students will be able to:

  • Demonstrate appropriate behavior before, during and after a robbery
  • Respond to bomb and kidnapping threats safely
  • Recognize potential con artist behavior
  • Demonstrate safe daily routines
  • Practice ethical behavior as a teller

For further information, please call Elisa Legg at 212-297-1679 or elegg@nyba.com.

The New York Bankers Association is a Local ABA Training Provider.

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