Serving Your Military Customer

 

SERVING YOUR MILITARY CUSTOMER

Self-paced online course: ABA eLearning  
Price: $95 members; $130 non-members 
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Course Description:  Serving Your Military Customer provides an overview of several laws, including the Servicemembers Civil Relief Act and the Talent Amendment that help military personnel fulfill their financial obligations or assert their legal rights while they are actively serving our Nation. This course covers interest rate relief protections offered to military personnel.  It explains the rights of the borrower under these laws and key Acts that impact the SCRA. This course also explains the importance of bankers knowing the rights provided by the SCRA to service personnel to be able to act accordingly. This course includes relevant guidelines from the Helping Heroes Keep Their Homes Act of 2010.  REVISED: 2010  

Audience:  Bank personnel with lending and collection responsibilities.

Learning Objectives:  After completing this course, students will be able to:

  • Identify who is covered under SCRA
  • Describe the rights of a borrower under the SCRA
  • Describe the relationship of the Talent Amendment, FACT Act, the Higher Education Opportunity Act and Section 688 of the National Defense Authorization Act for Fiscal Year 2006 to the Servicemembers Civil Relief Act
  • Describe the interest rate relief protections offered to members of the military under SCRA
  • Describe the protections offered to a member of the military for installment loan obligations.

 Course Credits:  AIB: 0: ICB: 0

Questions:  Please call 212-297-1679 or email elegg@nyba.com.

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