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ELECTRONIC FUNDS TRANSFER ACT
Course Description
Electronic transactions first became widely available in the 1970s.
Soon after, the Electronic Fund Transfer Act was enacted to protect
consumers from errors and fraud that could occur in these transactions.
The Electronic Funds Transfer Act course covers the requirements
of the Act that apply to customer contact personnel.
Audience
All levels of employees.
Learning Objectives
After completing this course, students will be able to:
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Explain the background of the Electronic Fund Transfer
Act
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Describe the purpose of the Electronic Fund Transfer Act
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Describe requirements regarding issuance of access
devices
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Explain the requirements related to preauthorized
transfers
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Define an electronic funds transfer
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Describe how to handle a notice of error
Prerequisites
There are no prerequisites for this course. However, a familiarity
with general banking practices is valuable. Operations personnel
who perform actual resolution for electronic fund transfer errors may
need more in-depth training.
Delivery Methods
This course is available in the following formats:
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