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Check 21 Overview
Course Description
The course provides an overview of the new Check 21 legislation that
went into effect on October 28, 2004. It covers the goals of the
legislation, check truncation, substitute checks, consumer safeguards,
expedited recredit procedures, and what banks must do to implement Check
21. There is a Final Assessment that you can use to check your
general understanding of Check 21 after completing the course.
This course has a somewhat different format than other ABA eLearning
courses and will be replaced with a more typical ABA eLearning format
some weeks after the legislation becomes effective.
Audience
All bank employees with customer contact.
Learning Objectives
After completing this course, students will be able to:
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Explain how Check 21 will impact customers and banks.
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Describe the key elements of the Check 21 Act.
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Explain Check 21 to customers.
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Describe what to expect as Check 21 is implemented.
Delivery Methods
This course is available in the following formats:
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