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AIB - IMPROVING PRODUCTIVITY
Course Description:
Improving Productivity teaches students how to evaluate and improve
productivity in the workplace. Students will learn how to consistently
and systematically apply a six-step process to resolving productivity
problems in the work environment. These steps will keep students focused
on what needs to be done to resolve the problem and enhance current
productivity levels.
Audience:
Any employee that leads a work team on a full or part-time basis.
Learning Objectives:
After completing this course, students will be able to:
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Describe the manager's role in productivity challenges
for banks.
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Identify the three elements of productivity.
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Pinpoint the production problems in everyday
scenarios.
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Identify obstacles that are keeping their work group
from reaching optimal performance levels.
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Determine the best method to identify potential
productivity obstacles through the use of interviewing, fishbone
diagrams and flow chart.
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Use rating, ranking and matrix screening methods for
evaluating productivity solutions.
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Describe the steps for implementing productivity
solutions.
Course Credits:
AIB credits: 0.5;
CEU credits: 0.5
Delivery Options:
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