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IMPROVING PRODUCTIVITY

Self-paced online course - ABA eLearning (length: 3 hours)
Price: $95 members; $130 non-members
Print Registration Form     Enroll Online
This course is also available at discounted prices under an annual license.  A Learning Extension is available for this course. Call or email for details.

Course Description:  Improving Productivity teaches students how to evaluate and improve productivity in the workplace. Students will learn how to consistently and systematically apply a six-step process to resolving productivity problems in the work environment. These steps will keep students focused on what needs to be done to resolve the problem and enhance current productivity levels.

Audience:  Any employee that leads a work team on a full or part-time basis.

Learning Objectives:  After completing this course, students will be able to:

·         Describe the manager's role in productivity challenges for banks.

·         Identify the three elements of productivity.

·         Pinpoint the production problems in everyday scenarios.

·         Identify obstacles that are keeping their work group from reaching optimal performance levels.

·         Determine the best method to identify potential productivity obstacles through the use of interviewing, fishbone diagrams and flow charts.

·         Use rating, ranking and matrix screening methods for evaluating productivity solutions.

·         Describe the steps for implementing productivity solutions.

Course Credits:  AIB credits: 0.25 

For further information, please call Elisa Legg at 212-297-1679 or elegg@nyba.com.

The New York Bankers Association is a Local ABA Training Provider.

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