AIB - Performance Management

AIB - PERFORMANCE MANAGEMENT

Course Description: 
This course provides participants with a proactive approach to performance management.  By focusing on setting clear expectations with employees, specific performance feedback and objective performance evaluation, this course will help resolve many common performance problems.

Audience:  Any supervisor or manager who has responsibility for directing and evaluating employee performance.

Learning Objectives:  After completing this course, students will be able to:

  • Write performance objectives based on measurable criteria and standards.

  • Communicate clear performance and behavior expectations.

  • Objectively observe performance.

  • Provide feedback to employees and document these conversations.

  • Prepare and conduct the performance appraisal.

Course Credits:  AIB credits:  0.5 ; CEU credits:  0.5

Delivery Options:

©1999-2007 New York Bankers Association. All rights reserved. The information presented here may not under any circumstances be resold or redistributed, by framing or similar means, without prior written permission from the New York Bankers Association. In addition, users of nyba.com should note the restrictions of providers of linked-to web sites on the information contained in those web sites, and to abide by all restrictions placed on that information by such providers.
home | about nyba | government relations | education & meetings | profit solutions | publications | resources | search | job bank
press room | consumer center | contact us | site map