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PERFORMANCE MANAGEMENT

Delivery Options: This course may be delivered in the classroom or online:

Self-paced online - ABA eLearning  (length: 3 hours)
Price: $95 members; $130 non-members  
Print Registration Form     Enroll Online
This course is also available at discounted prices under an annual license.  A Learning Extension is available for this course. Call or email for details.

Participant's Handbook and Trainer's Guide - Tools for in-house training
Handbook:  Catalog #3003610 - $47.25 member; $73.50 non-member
Trainer's Guide:  Catalog #3003611 - $95 member; $135 non-member
Publication Order Form

Please note:  Performance Management is printed on demand as ordered.  The Handbook and Trainer's Guide may not be returned.

Course Description:  This course will provide participants with a proactive approach to performance management. By focusing on setting clear expectations, specific performance feedback and objective performance evaluations, this course will help managers avoid many common performance problems.

Audience:  Any supervisor or manager who has responsibility for directing and evaluating employee performance.

Learning Objectives:  After completing this course, students will be able to:

·         Write performance objectives based on measurable criteria and standards.

·         Communicate clear performance and behavior expectations.

·         Objectively observe performance.

·         Provide feedback to employees and document these conversations.

·         Prepare and conduct the performance appraisal.

Course Credit:  AIB credit: 0.5

For further information, please call Elisa Legg at 212-297-1679 or elegg@nyba.com.

The New York Bankers Association is a Local ABA Training Provider.

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