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AIB
MANAGING EMPLOYEE RELATIONS
Delivery Options: This course can be delivered in the classroom or
online:
·
Self-paced
online - ABA eLearning (length: 3-4 hours)
Price: $95 members; $130 non-members ENROLL NOW
·
Participant's
Handbook and Trainer's Guide -
Tools for in-house training
Handbook: Catalog #3003604 - $35.00 member; $55.00 non-member
Trainer's Guide: Catalog #3003605 - $95 member; $135
non-member
Publication Order Form
Please note: Managing Employee Relations is printed on demand as
ordered. The Handbook and Trainer's Guide may not be returned.
Course Description: This course is designed to prepare participants
for the challenges of the contemporary workplace. This course
provides a four-step strategy for managing employee relations -- compliance
with legislation, managing diversity, handling work and personal issues and
fostering open communications. From these four strategies, participants
learn effective practices and guidelines for handling workplace situations
that threaten positive employee relations.
Audience: Any manager or team leader with one or more reporting
relationships
Learning Objectives:
After completing this course,
students will be able to:
·
Describe the
impact of a manager's role in establishing and maintaining sound employee
relations in an organization.
·
Identify
four management strategies that support positive employee relations.
·
Describe the
purpose and intent of employment legislation governing workplace
supervision.
·
Identify
diversity issues in a team and overcome related barriers to productive
employee relations.
·
Use effective
guidelines for handling work and personal issues in a team.
·
Implement
management activities that facilitate open communications.
Prerequisites: There are no prerequisites for taking this
course, although experience with managing a team or having direct reports
is recommended.
Course Credits: AIB credits: 0.5
For further information,
please call Elisa Legg at
212-297-1679 or elegg@nyba.com.
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