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AIB - MANAGING EMPLOYEE RELATIONS
Course Description:
Managing Employee Relations provides managers and supervisors with a
four-step strategy for managing employee relations-- compliance with
legislation, managing diversity, handling work and personal issues and
fostering open communications. After an overview of the importance of
employee relations and their impact on the workplace, the course reviews
the legislation that protects employees from discriminatory and unfair
practices. Students will learn how to identify diversity issues in a
team, how to respond to personal issues that affect the work
environment, how to promote open communications and how to establish
formal and informal problem resolution processes.
Audience:
Any manager or team leader with one or more reporting relationships
Learning Objectives:
After completing this course, students will be able to:
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Describe the impact of a manager's role in
establishing and maintaining sound employee relations in an
organization.
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Identify four management strategies that support
positive employee relations.
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Describe the purpose and intent of employment
legislation governing workplace supervision.
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Identify diversity issues in a team and overcome
related barriers to productive employee relations.
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Use effective guidelines for handling work and
personal issues in a team.
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Implement management activities that facilitate open
communications.
Prerequisites:
There are no prerequisites for taking this course, although experience
with managing a team or having direct reports is recommended.
Course Credits:
AIB credits: 0.5 ;
CEU credits: 0.5
Delivery Options:
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