Course Demos   Log Into ABA eLearning   AIB Overview   AIB Online Courses   AIB Textbooks MANAGING EMPLOYEE RELATIONS Delivery Options: This course may be delivered in the classroom or online: Self-paced online course - ABA eLearning  (length: 3 hours) Price: $95 members; $130 non-members   Print Registration Form     Enroll Online This course is also available at discounted prices under an annual license.  A Learning Extension is available for this course. Call or email for details. Participant's Handbook and Trainer's Guide - Tools for in-house training Handbook:  Catalog #3003604 - $35.00 member; $55.00 non-member Trainer's Guide:  Catalog #3003605 - $95 member; $135 non-member          Publication Order Form Please note:  Managing Employee Relations is printed on demand as ordered.  The Handbook and Trainer's Guide may not be returned. Course Description:  This course is designed to prepare participants for the challenges of the contemporary workplace.  This course provides a four-step strategy for managing employee relations -- compliance with legislation, managing diversity, handling work and personal issues and fostering open communications. From these four strategies, participants learn effective practices and guidelines for handling workplace situations that threaten positive employee relations. Audience:  Any manager or team leader with one or more reporting relationships Learning Objectives:  After completing this course, students will be able to: ·         Describe the impact of a manager's role in establishing and maintaining sound employee relations in an organization. ·         Identify four management strategies that support positive employee relations. ·         Describe the purpose and intent of employment legislation governing workplace supervision. ·         Identify diversity issues in a team and overcome related barriers to productive employee relations. ·         Use effective guidelines for handling work and personal issues in a team. ·         Implement management activities that facilitate open communications. Prerequisites:  There are no prerequisites for taking this course, although experience with managing a team or having direct reports is recommended. Course Credits:  AIB credits:  0.5 For further information, please call Elisa Legg at 212-297-1679 or elegg@nyba.com. The New York Bankers Association is a Local ABA Training Provider.