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AIB COACHING FOR SUCCESS
Course Description:
This course provides managers, supervisors, team leads and mentors with
the knowledge and skills necessary to assess, plan and carry out a
performance coaching dialogue with an employee or person being
mentored. Additionally, this course provides techniques for ongoing
performance feedback and skills for recognizing a coaching opportunity.
It will encourage students to become involved, on an ongoing basis, with
the performance growth of other employees to develop and enhance their
skills. At the end of the course, students will participate in a
simulated coaching dialogue to practice applying these skills in a
typical coaching situation.
Audience:
Any employee responsible for coaching others with or without a reporting
relationship. This could include managers, supervisors, team leads and
mentors.
Learning Objectives:
After completing this course, students will be able to:
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Differentiate coaching, by goals and methodology, from
corrective feedback.
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Explain the benefits of coaching and the potential
consequences of not coaching.
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Recognize a coaching opportunity.
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Describe resources and processes that your employer
provides in support of coaching.
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Prepare a plan for a coaching session.
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Demonstrate listening skills appropriate to a coaching
dialogue.
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Perform a coaching dialogue.
Course Credits:
AIB credits - 0.25 ;
CEU credits - 0.5 Delivery
Options:
This course is available in the following formats:
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