Course Demos   Log Into ABA eLearning   AIB Overview   AIB Online Courses   AIB Textbooks MANAGING CHANGE Delivery Options: This course can be delivered in the classroom or online: Self-paced online course - ABA eLearning  (length: 2 hours) Price: $95 members; $130 non-members   Print Registration Form     Enroll Online This course is also available at discounted prices under an annual license.  A Learning Extension is available for this course. Call or email for details. Participant's Handbook and Trainer's Guide - Tools for in-house training Handbook:  Catalog #3003826 - $35 member; $55 non-member Trainer's Guide:  Catalog #3003827 - $95 member; $135 non-member Publication Order Form Please note:  Managing Change is printed on demand as ordered.  The Handbook and Trainer's Guide may not be returned. Course Description:  This course presents leadership strategies for approaching change.  Participants will learn about a four-step change communication process, which will prepare them to manage the impact of change.  The course helps participants identify reactions to change and address them effectively and understand how to gain commitment from others to support change and take action.  From these strategies, participants will learn skills to become effective change leaders in their organization. Audience:  Any employee who is leading a group in a changing environment. Learning Objectives:  After completing this course, students will be able to: ·         Distinguish between change and transition. ·         Identify seven typical effects of change. ·         Describe the primary reactions employees have to change events. ·         Examine the three stages of change. ·         Identify possible reactions to each stage of change. ·         Identify the seven strategies to demonstrate change leadership. ·         Identify the influence and action you can take in change situations. ·         Describe the key elements of effective communication. ·         Identify the four steps to communicating change effectively. ·         Describe the impact of the four-step communication approach on a change event. Course Credits  AIB credit: 0.25  For further information, please call Elisa Legg at 212-297-1679 or elegg@nyba.com. The New York Bankers Association is a Local ABA Training Provider.