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MANAGING CHANGE
Delivery Options: This course can be delivered in the classroom and
is also a self-paced online course:
·
ABA eLearning Self-paced online course (length: 3-4
hours)
Price: $95 members; $130 non-members ENROLL NOW
·
Participant's
Handbook and Trainer's Guide -
Tools for in-house training
Handbook: Catalog #3003826 - $35.00 member; $55.00 non-member
Trainer's Guide: Catalog #3003827 - $95 member; $135
non-member
Publication
Order Form
Please note: Managing Change is printed on demand as
ordered. The Handbook and Trainer's Guide may not be returned.
Course Description: This course presents leadership strategies for
approaching change. Participants will learn about a four-step change
communication process, which will prepare them to manage the impact of
change. The course helps participants identify reactions to change
and address them effectively and understand how to gain commitment from
others to support change and take action. From these strategies,
participants will learn skills to become effective change leaders in their
organization.
Audience: Any employee who is leading a group in a changing
environment.
Learning Objectives:
After completing this course,
students will be able to:
·
Distinguish
between change and transition.
·
Identify
seven typical effects of change.
·
Describe the
primary reactions employees have to change events.
·
Examine the three
stages of change.
·
Identify
possible reactions to each stage of change.
·
Identify the
seven strategies to demonstrate change leadership.
·
Identify the
influence and action you can take in change situations.
·
Describe the
key elements of effective communication.
·
Identify the
four steps to communicating change effectively.
·
Describe the
impact of the four-step communication approach on a change event.
Course Credits AIB credit: 0.25
For further information,
please call Elisa Legg at
212-297-1679 or elegg@nyba.com.
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