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AIB BUSINESS ETIQUETTE
Course Description:
This course introduces new employees to the four guiding principles of
business etiquette. Students will learn to introduce themselves or
others appropriately to reflect professional hierarchy, describe
professional dress code and the effect of not following the code,
explain how workplace behavior can affect others, and finally,
understand how the rules of business etiquette apply to work situations
out of the office.
Audience:
Bank personnel in the branch and administrative office environments.
Learning Objectives:
After completing this course, students will be able to:
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Define the four guiding principles of business
etiquette.
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Introduce themselves or others appropriately to
reflect professional hierarchy.
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Describe professional dress code and the effect of not
following the code.
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Explain how workplace behavior can affect others.
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Explain how the rules of business etiquette apply to
work situations out of the office.
Course Credits:
AIB credits - 0.5 ; CEU credits
- 0.5
Delivery Methods:
This course is available in the following formats:
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