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DEALING EFFECTIVELY WITH CO-WORKERS
Delivery Options: This course
can be delivered in the classroom or online:
·
ABA eLearning Self-paced online course (length: 3-4
hours)
Price: $95 members; $130 non-members ENROLL NOW
·
Participant's
Handbook and Trainer's Guide -
Tools for in-house training
Handbook: Catalog #3005032 - $47.25 member; $73.50 non-member
Trainer's Guide: Catalog #3005033 - $95 member; $135
non-member
Publication
Order Form
Please note: Dealing Effectively with Co-Workers is printed on demand as
ordered. The Handbook and
Trainer's Guide may not be
returned.
Course Description: This
course is focused on behavior between co-workers. Participants will discuss
and practice a set of basic guidelines for interaction with each other.
This workshop will also introduce information about social
styles and how the different social styles impact communication between
co-workers and colleagues. Diversity is presented as a theme
throughout the workshop. Strategies for dealing with difficult co-workers
and the resulting conflict between colleagues is introduced and practiced
during the workshop.
Audience: Banking professionals at all levels.
Learning Objectives:
After completing this course,
students will be able to:
·
Demonstrate appropriate/professional
behavior with co-workers
·
Use basic
guidelines to enhance professional relationships
·
Understand
the impact of different social behavioral styles on communication
·
Describe
methods for dealing with difficult co-workers
·
Identify and
use strategies for dealing with conflict in the work environment
Course Credit: AIB credit: 0.5
For further information,
please call Elisa Legg at
212-297-1679 or elegg@nyba.com.
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