Consumer Credit Products

AIB - CONSUMER CREDIT PRODUCTS

Course Description: 
This course will provide students with the knowledge and skills necessary to discuss and sell consumer loan products to clients.  After defining credit terminology and product features and benefits, the course reviews the two primary consumer loan categories - secured and unsecured - and the various loan products associated with each category.  This course also covers the importance of bank regulations for consumer credit products in the lending process.   Students learn how to use their product knowledge by matching consumer credit products and services to their client's needs.

Audience:  Any branch personnel who will be discussing or selling consumer credit products.

Learning objectives:  After completing this course, students will be able to:

  • Define basic consumer credit terminology to clients

  • Explain the two loan categories -- non-real estate-related and real estate-related--along with the products associated with the categories

  • Describe bank regulations that affect consumer credit products

  • Match consumer credit products to customer needs.

  • Identify appropriate value-added services that would benefit your clients

Course Credits:  AIB:  0.5 ; CEU: 0.5

Prerequisites:  Students should have a basic knowledge of their financial institution's products and services.

Delivery Options:

For further information, please call Elisa Legg at 212-297-1679 or elegg@nyba.com.

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