Annual Retail & Small Business Banking Conference

October 17-19, 2011

DoubleTree Hotel   ---   Tarrytown, New York

 

Program - PDF   Registration Form - PDF Exhibitor & Sponsor Information - PDF Hotel Reservations Click link to reserve online or call 800-474-4260.  Use Meeting Code N61 for group rate of $149.

 

Program Highlights
Banking Out Of Recession:  Opportunity of a Lifetime:
  Lee Wetherington, Director of Strategic Insight, ProfitStars

Win with Teamwork:
Terry Bowden, Coach and Commentator

Reinventing the Retail Branch:
Mary Beth Sullivan, Managing Partner, Capital Performance Group

Leading Effectively in a Challenging Environment: 
W. Bruce Tamlyn, Leadership for Life LLC

Targeting the Affluent Market:
Gregory J. Hartz, President & CEO, Tompkins Trust Company; Andrew Ireland, Executive Vice President, Regional President, Head of Wealth/Premier, HSBC Bank USA, N.A.

Six Disciplines of Execution for Small Business Sales:
Jack Hubbard, St. Meyer and Hubbard

Moving from Manager to Coach: 15 Skills of an Effective Coach: 
Bruce Tamlyn, Leadership for Life LLC

How to Talk to Customers: Make a MAGIC^® vs. Tragic Impression Every Time:
Diane T. Berenbaum, Senior Vice President, Communico, Ltd.

The 2012 RM...What It Takes to Be a Small Business Resource Manager:
Jack Hubbard, St. Meyer and Hubbard
The Impact of Interchange on Retail Banking:
Lee Wetherington, Director of Strategic Insight, ProfitStars

 

Questions?

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Elisa R. Legg    Senior Vice President    (212) 297-1679    elegg@nyba.com

Mary K. Robb Senior Vice President (212) 297-1662 mrobb@nyba.com