Small Business Operating and Life Cycle
ABA SELF-PACED ONLINE TRAINING
Guides you through the steps of the operating cycle. Discover how the steps may vary based on industry type. Explore the stages of the small business life cycle. Get insight into detecting a small business owner’s banking product needs during each step of the operating cycle and life cycle.
Duration: Approximately 25 minutes.
Audience: Bank personnel who have had limited exposure to the small business market but are responsible for servicing or selling to small business customers.
Learning Objectives:
- Explain the steps of the operating cycle
- Describe the business needs, and small business products, that are common to each step
- Explain the phases of the life cycle
- Describe the business needs and products that correspond to each need
Related Training: Fundamentals of Small Business Banking Suite
ABA Certificates: This course applies to the following certificates:
The New York Bankers Association is a Local ABA Training Provider.
Questions: NYBA Professional Development at
[email protected].