Director, Professional Development
JOB SUMMARY
The Director, Professional Development will lead the creation, management, and delivery of a strong curriculum of professional development programs for the New York Bankers Association (NYBA). NYBA offers both in-person and virtual learning opportunities through a variety of platforms. In this multi-faceted role, the Director will work closely with subject matter experts, volunteer member committees, staff content leads and other stakeholders to deliver exceptional quality programs and courses.
Each year the New York Bankers Association (NYBA) holds multiple conferences and events including the Financial Services Forum, The Business of Banking, Leadership 360 and other meetings and conferences as planned and online webinars. The Director, Professional Development will be comfortable with the strategic development and the detail management for each of our conferences.
KEY DUTIES AND RESPONSIBILITIES
- Lead market research and needs assessments to identify membership needs and preferences for future programming, in the context of the current and evolving market landscape.
- Oversee the development and execution of new and existing in-person, virtual and hybrid courses, and programs, evaluating and recommending updates or redeployment of existing courses and programs.
- Oversee the Continuing Education certification and credit award process.
- Recommend, design, and monitor measurements of the effectiveness of learning initiatives and their adoption and success with member audiences. Evaluate and interpret the results of these measures and plan effective responses to them.
- Proactively engage in external research, and knowledge sharing to stay current on on-demand, digital learning and development and learning curation trends and best practices.
- Work with the Government Relations staff to understand changing laws and regulatory matters and adjust programs to confirm to new requirements.
- Work with the Communications and Marketing team to support engagement objectives.
- Serve as project manager for all in-person and virtual learning programs.
- Review and update invited speaker policies and procedures.
- Provide input during budget preparations and managing approved program budgets.
MINIMUM JOB REQUIREMENTS
- Bachelor’s Degree in Instructional Design, Training & Development, Adult Learning, Project Management, or equivalent practical experience.
- 8+ years of experience in planning professional development programs in an Association/Non-profit environment and knowledge of effective adult learning and development methods is required.
SKILLS AND ABILITY QUALIFICATIONS
- A positive attitude and an earnest interest in providing quality customer service to our members, stakeholders, and partners.
- Ability to maintain healthy interpersonal relationships.
- Ability to work with minimal supervision.
- Excellent customer service skills.
- Excellent written and oral communication skills.
- Familiarity with executing a communications strategy across a variety of digital platforms.
- Knowledge of or experience in the financial services industry helpful.
- Relationship-building and social skills to collaborate with peers, organizational leadership, and membership.
- Strong business acumen and best practices to achieve organizational excellence.
- Strong organizational skills and the ability to handle multiple projects.
- Strong Personal Computer (PC) skills including Microsoft Office (Outlook, Word, Excel, PowerPoint), Zoom communications and scheduling, Internet research experience, a basic knowledge of any Content Management System (CMS) and basic PC troubleshooting.
COVID-19
New York Bankers Association is committed to public health and to the safety and well being of our colleagues and guests. We have adopted a policy requiring all employees to be fully vaccinated against COVID-19 or to meet the legal guidelines for an exemption. This position is on site.
SALARY
Salary Range: $100,000 - $120,000 annually. Salary offerings will ultimately depend on prior experience, education and other qualifications.
EMPLOYEE BENEFITS
- Employer-Sponsored Health Care Plan (Medical, Dental, and Vision Insurance)
- Disability, Life Insurance, and Personal Accident Insurance
- Flex Spending Accounts
- Generous paid time off (Vacation, Sick, Personal Days, and Public Holidays)
- Family Leave (Maternity, Paternity)
- Commuter Benefits
- 401(k) option
- Hybrid work (office and remote)
LOCATION
- This position is hybrid: on-site/work from home.
APPLICATION INSTRUCTIONS - NO PHONE CALLS, PLEASE.
Interested applicants should email their cover letter and resume (with the subject line: Director, Professional Development) to NYBA at [email protected]. Please note that NYBA only accepts applications for this position via this email address.